1.1 You may access most areas of our Website without
registering your details with us. Certain areas of the
Website are only open to you if you register as a
1.2 By accessing any part of the Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave the Website immediately.
1.3 We may revise this legal notice at any time by updating this posting. You should check the Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at the Website.
2.1 You are permitted to print and download extracts
from our Website for your own personal use on the
(a) no documents or related graphics on the Website are modified in any way;
(b) no graphics on the Website are used separately from the corresponding text; and
(c) our copyright and trade mark notices and this permission notice appear in all copies.
2.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on our Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of this legal notice, any use of extracts from the Website other than in accordance with clause.
2.3 Subject to clause 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
2.4 Any rights not expressly granted in these terms are reserved.
3.1 Whilst we endeavours to ensure that the Website
is normally available 24 hours a day, we shall not be
liable if for any reason the Website is unavailable at
any time or for any period.
3.2 Access to our Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
4.1 Other than personally identifiable information,
you transmit or post to our Website shall be considered
non-confidential and non-proprietary. We shall have no
obligations with respect to such material. We and our
designers shall be free to copy, disclose, distribute,
incorporate and otherwise use such material and all
data, images, sounds, text and other things embodied
therein for any and all commercial or non-commercial
4.2 You are prohibited from posting or transmitting to or from our Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or
(b) for which you have not obtained all necessary licences and/or approvals; or
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world; or
(d) Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
4.3 You may not misuse our Website (including, without limitation, by hacking).
4.4 We shall fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clause 4.2 or clause 4.3.
5.1 Links to third party websites on our Website are
provided solely for your convenience. If you use these
links, you leave our Website. We have not reviewed all
of these third party websites and do not control and are
not responsible for these websites or their content or
availability. We therefore do not endorse or make any
representations about them, or any material found there,
or any results that may be obtained from using them. If
you decide to access any of the third party websites
linked to our Website, you do so entirely at your own
5.2 If you would like to link to our Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the Heathrow Car Hire logo;
(b) you do not create a frame or any other browser or border environment around our Website;
(c) you do not in any way imply that we endorse any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any trademarks displayed on our Website without express written permission from us;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
5.3 We expressly reserve the right to revoke the right granted in clause 5.2 for breach of these terms and to take any action it deems appropriate.
5.4 You shall fully indemnify us for any loss or damage suffered by us for breach of clause 5.2.
6.1 Each registration is for a single user only. We
do not permit you to share your user name and password
with any other person nor with multiple users on a
6.2 Responsibility for the security of any passwords issued rests with you.
7.1 Whilst we endeavour to ensure that the
information on our Website is correct, we do not warrant
the accuracy and completeness of the material on our
Website. We may make changes to the material on our
Website, or to the products and prices described in it,
at any time without notice. The material on our Website
may be out of date, and we make no commitment to update
7.2 The material on our Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with access to our Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for this legal notice, might have effect in relation to our Website.
8.1 We, any other party (whether or not involved in
creating, producing, maintaining or delivering our
Website), and any of our group companies and the
officers, directors, employees, shareholders or agents
of any of them, exclude all liability and responsibility
for any amount or kind of loss or damage that may result
to you or a third party (including without limitation,
any direct, indirect, punitive or consequential loss or
damages, or any loss of income, profits, goodwill, data,
contracts, use of money, or loss or damages arising from
or connected in any way to business interruption, and
whether in tort (including without limitation
negligence), contract or otherwise) in connection with
our Website in any way or in connection with the use,
inability to use or the results of use of our Website,
any websites linked to our Website or the material on
such websites, including but not limited to loss or
damage due to viruses that may infect your computer
equipment, software, data or other property on account
of your access to, use of, or browsing our Website or
your downloading of any material from our Website or any
websites linked to our Website.
8.2 Nothing in this legal notice shall exclude or limit our liability for:
(a) death or personal injury caused by negligence; or
(b) fraud; or
(c) misrepresentation as to a fundamental matter; or
(d) any liability which cannot be excluded or limited under applicable law.
8.3 If your use of material on our Website results in the need for servicing, repair or correction of equipment, software or data, you agree to be responsible for all such costs.
This legal notice shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.
This policy explains how The Car Rental Center will
handle the privacy of your information. We are committed
to maintaining robust privacy protections for all our
users. We will take the necessary steps to ensure that
users information is safeguarded and kept in accordance
with all applicable laws and regulations.
The information that you provide us with may be
collected and processed by us in accordance with the
Data Protection Act 1998 and subsequent legislation.
Information you provide to us
We have a ‘Contact Us’ page which enables you to email us. We require you to complete the fields for your name, phone number, email and business name, so that we can contact you and provide details of our services to you, as well as deal with general company enquiries. Data collected is held on the grounds of being for legitimate business interests or to fulfill a contractual obligation.
If you do not proceed with any order your details will be deleted in accordance with our data retention policy.
We may use social media to engage with users and the The Car Rental Center website links to our social media pages. We do not keep any specific data that identifies an individual user but hold details of our followers on these platforms.
When you visit our website, the server collects IP addresses to provide security and prevent brute force or malicious attacks. These IP addresses are not linked to any other personal data. The address for our UK data center is: Discovery House, 154 Southgate Street, The Docks, Gloucester. GL1 2EX
From time to time, we may need to obtain information
from third parties about you. This will only apply where
it is necessary to provide our services to users and as
permitted by law.
Your information will be used by us to enable us to
provide our services to you. We act as a Data Controller
of your information and undertake to protect your
personal and sensitive data in a manner that is
consistent with the requirements of the Data Protection
Act/General Data Protection Regulation (GDPR). We will
take reasonable measures to ensure the secure storage of
administer the website;
improve your browsing experience by personalizing the website;
follow up with correspondence, email enquires;
send you general (non-marketing) communications;
send you email notifications which you have specifically requested;
send to you marketing communications, where expressly agreed;
provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
ask for feedback and review products and services;
deal with enquiries and complaints made by or about you relating to the website.
Users of this website do so at their own discretion and provide any such personal details at their own risk.
We do not share, sell, or distribute your data to third parties, except as provided in this Privacy Notice. Your data may be shared with contractors working on our behalf, who act on our instruction in relation to the management of your data and must adhere to all data protection laws and regulations. Data processors will be required to have a signed agreement with us to ensure accountability.
We will only send you emails about our products and services (i.e. direct marketing) with your express consent. You have the option not to give consent and to withdraw consent at any time. You may withdraw your consent for us to contact you by contacting us at email@example.com
We may disclose your personal information if we are required to do so by law, in connection with any legal proceedings, and in order to establish, exercise or defend our legal rights, or if otherwise legally permitted.
We keep your personal information in accordance with our Data Retention Policy which reflects our needs to provide services to you as contracted and also as required to meet legal, statutory and regulatory obligations. The need to hold information is regularly reviewed and information/data will be disposed of when no longer required.
Your information may be stored on a cloud-based
system whose servers are located within the UK or
European Union (EU). All data will be stored so to
comply with the Data Protection Act 1998 and as enacted,
the General Data Protection Regulation (GDPR).
Users of the The Car Rental Center website are
advised to adopt a policy of caution before clicking on
any external web links. [External links are clickable
text / banner / image links to other websites.] Clicking
an external link will take the user away from our
website. Once you leave our website or are redirected to
a third-party website or application, you are no longer
The Car Rental Center cannot guarantee or verify the contents of any externally linked website and users click on external links at their own risk. The Car Rental Center and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Communication, engagement and actions taken through
external social media platforms that this website and
its owners participate on are subject to our terms and
conditions as well as the privacy policies held with
each social media platform respectively.
Users are advised to use social media platforms wisely and communicate and/or engage with them with due care and caution in regard to their own privacy and personal details. This website nor its owners will not ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
The Car Rental Center may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised that before using such social sharing buttons, that they do so at their own discretion, and should consider that the social media platform may track and save requests to share a web page, through the users’ social media platform account.
Subject Access Requests
The General Data Protection Regulation (GDPR) gives individuals, known as ‘data subjects’, the right to access personal data that is held by organisations by a subject access request (SAR). We will endeavor to respond quickly to any such requests, which legally require us to respond within one month of receiving the request and necessary information. We have a formal request form to deal with SAR requests that can be accessed on our website, or by emailing us at firstname.lastname@example.org. You will need to tell us how we acquired the information.
Data subjects have the right to request that we amend or change personal information that we hold about you, that is inaccurate or incorrect.
Data subjects have the right to ask us to delete personal information from our systems without giving any reason and at any time. We will act on any request without delay.
Data subjects have the right to rectification or
erasure of personal data in the following circumstances:
Personal data is not accurate;
The processing of data is unlawful. Data subjects may request that processing is restricted;
Data is required to exercise legal rights or defend legal claims;
Data is unlawful but there may be lawful grounds for processing, which override this right.
Right to data portability
Data subjects have the right to obtain and transfer their data to different service providers.
Data subjects have the right to object to the processing of data at any time based on their particular situation. This includes objecting to profiling unless it is in the ‘public interest’ or exercised lawfully by an official authority. We will only process data where we can demonstrate lawful grounds for doing so.
We do not use any automated processing that results
in any automated decision based on a data subject’s
If you wish to invoke any of these rights, you can
contact our Data Controller by email to
If you have any concerns about how we handle your data, you can contact the Data Controller by email to email@example.com
any time, so please review it frequently. Changes and
clarifications will take effect immediately upon their
posting on the website. You will be deemed to have
on your next visit of the website following the
If you have a complaint about the use of your data,
you can contact us by email to
Alternatively, you can formally report an issue of concern to the Information Commissioner’s Office, the UK body that governs Data Protection. See https://ico.org.uk
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